At Genii, we pride ourselves on the quality of care we provide. All our clients are only allocated 2-3 members of the Genii team. We never use agency staff so you can be sure that you will never have a stranger turn up at your home. We will become a trusted extension of your closest support network, building a long-term relationship and bond.
Our recruitment process
At Genii, we only recruit team members who share our commitment to care and our passion for helping people.
Potential employees undergo an extensive face to face interview and assessment, where they are asked detailed questions. We recruit based on attitude, honesty, trustworthiness, integrity, accountability, reliability, and kindness.
New team members have to complete mandatory training before they can visit any homes. They then shadow an experienced team leader for a set number of hours before they are able to visit clients on their own. Team members are also added to The Care Certificate, which is an agreed set of standards that define the knowledge, skills and behaviours expected of specific job roles in the health and social care sectors.
Our team are truly wonderful and so we are proud to invest time into their on-going training and development with regular assessments and academic learning.
Founder & Managing Director Natasha Tyrrell is a social entrepreneur. Having worked for over 20 years in corporate global businesses and for over 30 years volunteering to support both older and younger vulnerable people, she decided to combine both sets of skills and expertise to establish Genii Home Care and Lifestyle Services.
Natasha promotes the phrase that "People Are Everything" in everything she does. Having lived and worked around the world she saw the need to establish a business that provided more than just care. A service that embraced all areas of someone’s life, helping them to feel positive and independent. Natasha lives and breathes her commitment to people, she fundamentally believes that with the right support, people can achieve a happy and fulfilled life.